Date requested: 2021-06-22 08:06:30

Legal Provisions of Use

Privacy Policy

2020-07-21 14:48:32

This privacy policy applies to all personal data collected through the platform.

Data controller:

Luxury Douro Tours, headquartered at Rua Fernando Cardoso nº32, 5000-362 Compra - Vila Real, with email is responsible for the processing of your personal data.

Purposes of treatment:

The personal data we handle through this page will only be used for the following purposes:

  1. Communication with customers and clarification of doubts;
  2. Processing of information requests;
  3. Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  4. Request for meeting appointment requests;
  5. Invoice processing after the service is performed.

Shelf Life:

We keep your data only for as long as necessary for the purpose for which it was collected.


By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally required for the processing of personal data, the data subject has the right to withdraw his consent at any time, although such right does not compromise the lawfulness of the processing based on prior consent or further processing of the data. same data, based on another legal basis, such as a legal obligation to which Douro First is subject. To withdraw your consent, you may contact us by letter or email

User Rights:

You may exercise your rights of access, rectification, deletion, limitation, opposition and portability at any time by request by any of the following means:


Luxury Douro Tours

Rua Fernando Cardoso nº32

5000-362 Compra - Vila Real, Portugal


Via the private area's RGPD menu:

Click on the menu and choose the most appropriate option.

The holder may also lodge complaints about data processing with the National Data Protection Commission.

Data Transmission:

The processing of user data may be carried out by a reputable service provider hired by Luxury Douro Tours. Where this is the case, Luxury Douro Tours takes appropriate measures to ensure that data access entities offer the highest guarantees regarding data protection. Accordingly, any subcontractor will treat Users' personal data on behalf of and on behalf of Luxury Douro Tours, strictly complying with the legal rules on personal data protection, information security and other applicable rules.

International Data Transfers:

For the purposes described above, Luxury Douro Tours may transfer your user data outside the territory of the European Economic Area (EEA). In such cases, it will strictly comply with the applicable legal provisions, including the determination of the suitability of the country (ies) of destination with regard to the protection of personal data and the requirements applicable to such transfers.

Required character of the requested data:

Customer registration data that is identified with an asterisk (*) will be required to fulfill the stated purpose. Therefore, if you do not provide them, Luxury Douro Tours will not be able to fulfill your request.

Automated Decisions:

Luxury Douro Tours will be able to create user profiles, which will enable automated decisions based on personal characteristics, preferences, behavioral history and location. In such cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision taken.

Personal data protection measures:

Luxury Douro Tours applies a number of appropriate technical and organizational measures to protect users' personal data.

Use of cookies:

Cookies are small amounts of information stored on computer hard drives. We may use cookies to recognize your machine when you return to the site to provide a better user experience. Our cookies do not contain personally identifiable information such as your name or confidential information such as your credit card number. Web browsers typically allow you to delete cookies on your hard drive, block their use and / or notify you when such cookies are discovered. If you choose to block them, this may prevent you from taking full advantage of the site's features and functions. Cookies may store non-personal information such as your IP, logging in and out pages, time spent on the site and browsing behaviors, operating system, time stamps or referral url to or from our site. Associated with these cookies, we may store interpretive information in logs. Interpretation of these cookies and logging is automated and provided by third parties. Maintaining these logs is the responsibility of Luxury Douro Tours.

If you wish to revoke cookies you can do so through your browser. If you have difficulty you can contact us and we will be available to help you in this task.

Changes to Privacy Policy:​​​​​​​

From time to time, Luxury Douro Tours will update this Privacy Policy, and whenever such change occurs, you will have to accept the new version of the document.


Note: This document originated from the Portuguese version and was translated through google translator. We draw your attention to the fact that the Portuguese version is the valid version.