On May 25, 2018, the General Regulation on the Protection of Personal Data - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, which established the rules for the protection, treatment and free circulation of personal data of natural people and which applies directly to all entities that process such data in any Member State of the European Union, including Portugal.
Playdouro - Unipessoal Lda is the owner of the Luxury Douro Tours brand, the booking platform and the website www.luxurydourotours.com , which is now treated as Luxury Douro Tours. Its headquarters are in the street of Fernando Cardoso nº32 Compra - 5000-362 Vila Real, with the e-mail address: email@example.com is the Responsible for the treatment of your personal data.
Category of personal data collected
The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. A personal data is any information, regardless of its nature and the medium in which it appears, able to identify a person. Examples of categories of personal data handled by Luxury Douro Tours are:
- Plataform Data: When you visit www.luxurydourotours.com, we may collect data about you. Some of this data may be personal data. This information may include your search history, IP address, screen resolution, browser used, operating system and its settings, access times, and the URL you used to reach us. If you're using a mobile device, we may also collect data that identifies your device, its settings, and its location.
- Reservation data: If you make a reservation through our Web Site, we may need additional information about you. This information may include your name, ID number, tax ID number, age, date of birth, telephone contact, email, address, payment details, credit card information, billing address.
Purposes and Responsible for the processing of your personal data
The personal data that we treat through this page will only be used for the following purposes:
- Communication with clients and doubts clarification;
- Processing information requests;
- Direct marketing communications (if you have agreed in the processing of your personal data for this purpose);
- Request for services / products;
The responsible people for processing your personal data are Luxury Douro Tours, the owner of the reservation platform and Webmarket.digital.
Term of Conservation
We store your data as long as it is necessary for the purpose for which it was collected, or, as the case may be, until you exercise your right of opposition or deletion. After the period of conservation, Luxury Douro Tours eliminates your personal data.
The user may exercise at any time his rights of access, rectification, cancellation, limitation, opposition and portability, upon request by any of the following means:
Rua Fernando Cardoso nº32 - Compra - 5000-362 Vila Real
The owner may also submit complaints about the processing of data with the National Data Protection Commission.
The user data process may be performed by a suitable service provider and hired by Luxury Douro Tours. When this happens, Luxury Douro Tours takes appropriate measures to ensure that data access entities have the highest data protection guarantees. Thus, any subcontractor will treat the personal data of Users, in the name and on behalf of Luxury Douro Tours, strictly complying with the legal rules on personal data protection, information security and other applicable rules.
International data transfers
Mandatory nature of requested data
The data contained in the customer record that are marked with an asterisk (*) will be required to fulfill the established purpose. As such, if the user does not provide them, Luxury Douro Tours will not be able to fulfill this request.
Measures for the protection of personal data
Luxury Douro Tours applies various technical and organizational measures to protect the personal data of users.
Use of "cookies"
If you wish to revoke cookies you can do so through your browser. If you have difficulty you can contact us, and we will have all the availability to help you with this task.