Terms & Conditions

Payment and Cancellation Policy

Payment policy

The payment should be done at the time of the reservation to Luxury Douro Tours company, unless otherwise stated.

After completing the reservation payment, you will receive a confirmation email with all the information regarding the tour reservation.  

Cancellation policy

Cancellation with more than 30 days, will have a 100% refund;

Cancellation between 30 and 15 days will have 50% refund;

Cancellation with less than 15 days or no show will have none refund;

The cancellations fees and modifications are determined by Luxury Douro Tours.

All the cancellation’s costs will be paid to Luxury Douro Tours.


Payment Options:

- American Express;

- Visa;

- Mastercard;

- PayPal.