Date requested: 2021-06-22 08:16:02

Legal Provisions of Use

Terms and Conditions

2020-07-21 14:47:23

The System User acknowledges that by using this platform they are accepting these Terms of Use.

Terms of Service Change

Luxury Douro Tours reserves the right, at any time, without prior notice and with immediate effect, to amend, add, update or delete all or part of these Terms of Use.

Whenever this document is changed, on your first access thereafter, it will be taken to the acceptance page of the new version.

Platform Access

Luxury Douro Tours has the exclusive right to suspend, at any time, partially or totally, access to the platform, especially in the management, maintenance, repair, alteration or modernization operations and to terminate, partially or totally, at any time, at your sole discretion, the platform or any of the services, without notice.

Intellectual Property Rights

The User acknowledges that the content of this platform is protected by intellectual property rights and undertakes to respect such rights.

The rights to text, images, graphics, sound and animation and all other information, as well as the way they are graphically represented in the system, including the brands, logos, symbols and arrangement and structure of the system are the property of Luxury Douro Tours.

The User is not authorized to transmit, publish, modify, copy, sell, use or distribute in any way the texts, images or other information contained in this platform or part thereof without the prior written permission of Luxury Douro Tours. The use of trademarks and logos on this platform as well as the availability of materials on it does not and may not be construed as granting Users permission to use, directly or indirectly, such trademarks, logos or materials.

Personal Data

Use of this platform necessarily implies the provision of personal data. If you wish to request clarification, suggestions or make an appointment please provide us with some details, including your name, email address and telephone number, which will be handled in accordance with the Privacy Policy, available here at the platform.


The information provided in the system is essentially intended to clarify and inform users about aspects related to the activity and services provided by Luxury Douro Tours.

The information provided was subject to thorough analysis. However, such information is for informational purposes only and may contain errors or inaccuracies and does not preclude consultation with Luxury Douro Tours's services.


Luxury Douro Tours will not be responsible for errors that may occur due to system irregularities, (temporary or permanent) failure of the platform, applications or other tools. Luxury Douro Tours is not liable for any damages resulting from improper use or inability to use the platform.


The platform may provide links to pages of other entities. These sites are not owned, operated, or controlled by Luxury Douro Tours, and therefore does not endorse, approve or otherwise endorse or endorse the content of such sites, or the sites linked to or referenced by them. The use of these links is the sole responsibility of the Users.

Linking to the platform requires prior written permission.

Validity of Terms and Conditions of Use

If any part or provision of these Terms of Use is not enforceable or in conflict with applicable law, the validity of the remaining parts or provisions will not be affected.

Applicable Law

The management, administration, use and application of the platform Terms of Use is subject to Portuguese Law.

Competent Forum

To settle, any questions and disputes that may arise, inherent to these Terms and Conditions, is the exclusive jurisdiction of the District of Vila Real, expressly waiving any other.

Payment conditions

The payment of the reservation must be made at the time of booking to the company Luxury Douro Tours, except when indicated otherwise.

Once you have made the payment for the reservation, you will receive a confirmation email with all the details regarding the reservation.

Cancellation Policy

Cancellation with more than 30 days, the refund will be 100%.

Between 30 and 15 days, the refund will be 50%.

Less than 15 days or no show, no refund.

Cancellation or change fees are determined by Luxury Douro Tours.

All cancellation costs will be paid to Luxury Douro Tours.

Payment methods:

- American Express;

- Visa;

- Mastercard;

- PayPal.


Note: This document originated from the Portuguese version and was translated through google translator. We draw your attention to the fact that the Portuguese version is the valid version.